Archive for the ‘web analytics’ Category

17 Ways to Make Sure
Your Website is Working for You

By Hannah Du Plessis (c) 2011 Attraction Marketing
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Is your website bringing in at least five new inquiries per day? If not, you need to look at its functionality.

Your website acts as a “storefront.” You should put as much thought and care into your website as you would to the display in your store’s window. Your website needs to attract customers and keep them coming back for more. The following should give you a place to start and a guideline of what a good website should have and what it should do:

1. Where Do Your Eyes Go First?


You only have a few seconds to catch a visitor’s attention. That means you need to make sure that you capture their interest immediately. You need a headline that stops them thinking whatever they’re thinking, and think instead: “hey, this looks interesting! I need to read this.

2. Do You Know Right Away What This Website is About?

Don’t have any distractions from the message you are trying to get across. If you start talking about how great your company is instead of what the visitor is interested in, you lose them.

3. Is the Important Information Immediately Visible?

Site visitors want to know details as soon as possible. If they have to work too hard to find out what you’re offering, they will likely leave. You need to be clear on what you want them to do. Don’t sell more than one thing from your landing page. Decide on the main action you want them to take, and talk about only that. The best thing to do on your landing page is to provide your client something that will sign them up to your list.

4. Can You Easily Find the Benefits of the Product/Service?

Too many websites cite features rather than benefits. Features won’t get the visitor’s interest. They want to know what’s in it for them. Make sure your website makes it clear to them how your product or service will change their lives.

5. Is There a Clear Call to Action?

If the visitor likes what he sees, it is important to get him to take action quickly because delaying may lose his interest. Don’t have more than one call to action. This will only confuse them.

6. Are the Colors and Images Aesthetically Pleasing?


If your website has too many colors and pictures, it may put visitors off rather than catch their interest. Moreover, too many images will take too long to load, and if visitors have to wait, they will lose interest.

7. Is the Font Easy to Read?

Don’t use fancy fonts that are hard to read or colors that are too light. If visitors have to strain their eyes in order to read, they will lose interest and leave.
Keep your sentences and paragraphs short, and use bullet points. Long sentences and paragraphs make it difficult to read and understand.8. Are There Long Sentences or Long Paragraphs on the Page?

9. Are the Menu Buttons Clear?

Make sure your site is well designed and that buttons and links are easy to click on. Your page should also have a “contact us” and “about us” page.

10. Is There an Easy Way to Contact the Business?

If your website is working well, it should generate inquiries for you. Make sure visitors can find out easily how to contact you. If you are not contactable, your visitors will think that you are not reliable. They want to know that they can contact you in the future if anything goes wrong with their purchase.

11. Can You Find Out More About the Owner or Employees of the Company?

Prospective customers want to know that they are dealing with a real person. That is why having an “about us” page is so important. Have a photo of you and a photo of your business at least. Make sure the visitor knows what makes your company different.

12. Do Your Visitors Feel Personally Connected?

If you connect to your visitors in a personal way, they will be more likely to become customers. Tell them your story and tell them what makes you different. Have a conversational writing style and be honest.

13. Is the Writing Corporate or Conversational?

Your language should be easy to read, conversational and at about a year 9 level. This will be to your benefit because customers will identify more with you. Big corporations write differently, making customers feel like a number.

14. Is There a Visible Contact Form?

A contact form is really the only way to capture the prospect’s details. Make sure you have one with a powerful magnet to help your visitor decide to join you.

15. Do You Have an Irresistible Offér?

You should offér a powerful magnet to give your visitor a reason to give you his contact details. This must be a problem you solve for your visitor or something he really needs.

16. Is There Multimedia?

Some people prefer watching a video or podcasts to reading. Offering these will make your site more appealing.

17. Are There Links to Social Media?

You can connect with your customers in different ways. Perhaps they will not want to sign up to your newsletter, but would prefer to follow you some other way: Facebook, Twitter or some other social media website. Make sure you have these available on your website.

Now all you need to do is to decide what needs to change on your website, and plan to implement those changes.

About The Author
For more information on how to design your website to attract prospective clients like a magnet, sign up at Attraction Marketing for your free copy of “10 Magnets to attract clients.” www.masterattractionmarketing.co.nz

 

Larry Williams

Houston, TX

281-455-8300

lwwilliams@suddenlink.net

Summary

 

A results-oriented professional seeking an opportunity that utilizes his experience with IT sales, online marketing, SEO and web analytics to impact and grow a company’s productivity.

Employment Experience

 

eVariety Company                                                                                                    1/06-1/11

Online Sales & Marketing

  • Sold collectible items through customized e-commerce websites, maintained a 100% positive customer service rating and shipped more than 70% of items within 10 days of posting.
  • Utilized search engine optimization (SEO) methods and strategies to improve SERP rankings for multiple websites using tools including Google Webmaster Tools and SEO PowerSuite.
  • Created and managed pay-per-click (PPC) advertising campaigns using Google AdWords to generate traffic and grew sales using keyword ads, as well as multiple blog and website placements.
  • Increased ROI by adjusting multi-channel advertising budgets based on web analytics reports generated by Google Analytics, Omniture Site Catalyst and Google AdWords.
  • Created promotional ads and links using HTML tags, Java widgets and RSS feeds on multiple websites, blogs and social media networks including Facebook, Google+, LinkedIn and Twitter.
  • Extensively researched, tested, trained on and utilized new SEO, PPC, online marketing and analytics tools and techniques.

 

RSA                                                                                                                            8/05-12/05

Senior Account Manager

  • Marketed IT business solutions including project, contract and permanent staffing services.
  • Met with prospects and gathered detailed information to determine future technical needs.
  • Researched and analyzed prospective businesses using Salesforce CRM and industry web portals to forecast sales opportunities.

 

Bridgewater Resources                                                                                             8/02-6/05

Business Development Manager

  • Sold IT staffing solutions for a start-up business by developing and maintaining lasting relationships with companies seeking technical professionals and services.
  • Drove sales production with a $500K/yr. average and a gross profit margin (GPM) exceeding 33%.
  • Developed most of the CRM workflow process, website content and multi-channel marketing material to promote and advertise a new company and its services.
  • Made presentations to corporate executives and hiring managers, gathered detailed information on job orders and planned search strategies with recruiters to target qualified technical candidates.
  • Identified target companies and recruited prospects by attending Trade Shows, Career Fairs and multiple business, marketing and technology association meetings.

 

 

 

IntelliMark                                                                                                                 11/94-6/02

General Manager – Account Executive

  • Sold regional B2B IT staffing and project solutions by developing and maintaining lasting relationships with companies seeking technical professionals and services.
  • Met with decision makers, gathered information on qualified sales orders and developed multi-channel marketing campaigns using cross-promotions and viral marketing.
  • Managed Houston branch operations, including budget, marketing plans, sales forecasting and employee hiring, firing, training and yearly reviews.
  • Developed and made corporate presentations and co-hosted a national business conference.
  • Managed an internet strategy team project that designed and launched a new company web site that included a new layout and content, job posting and search capability and new marketing material.
  • Managed a CRM migration project and created a paperless workflow process.

Sales & Recruiting Manager – Account Executive

  • Sold IT services, recruited candidates and managed account executives and recruiters.
  • Identified target companies and recruited prospects by attending Trade Shows, Career Fairs and multiple business, marketing and technology association meetings.
  • Led in-house training sessions and created internet training presentations, videos and documentation for sales and recruiting teams.

Technical Recruiter

  • Recruited, interviewed and prepared qualified technical candidates for interviews with client companies.
  • Received feedback from candidates and clients after interviews and negotiated starting salaries, benefits, start dates, sign-on bonuses and/or relocation packages.

 

Management Alliance Group, Inc.                                                                           3/94-11/94

Recruiter

  • Sold staffing services to businesses and recruited candidates in multiple industries, including Finance, Medical and Oil/Gas.

 

 

Professional Achievements

  • Inbound Marketing Certified Professional – HubSpot
  • Manager of three (3) Presidential Award recipients
  • Manager of one (1) Chairman Award recipient
  • Quarter-Million Dollar Producer Award*
  • Top Five Producer Award*
  • Rookie of the Year Award*
  • Member of Top Three Blended Services team*

* Texas Association of Personnel Consultants / Houston Area Association of Personnel Consultants

 

 

Education

Stephen F. Austin State University

Bachelor of Arts – Communications / Marketing – 1993

 

 

 

My Top 5 Most Used Custom Reports in Google Analytics – Search Engine Watch (#SEW).

How To Analyze A/B Tests Using Google Analytics.

Social media marketing and measurement has become a necessity for success on the Web, forcing many companies to expand their staffs, outsource to expensive firms or both. HootSuite has been an effective and affordable option for many online businesses in the short time the space has existed, and the recent launch of a new analytics platform has been welcomed by more than a million users.

Updates to the Web-based dashboard include a brand new interface, much-improved reporting capabilities and new metrics that allow for deeper monitoring of Twitter, Facebook, Google and other services. The demand for social media management and analytics tools is rapidly approaching the supply, and companies such as HootSuite, Radian6, Involver and Sprout Social are doing their best to keep up.

Larry Williams

Houston, TX

281-455-8300

lwwilliams@suddenlink.net

Summary

A results-driven professional with 15 years experience with an emphasis in online marketing, SEO, SEM and web analytics seeking an opportunity to impact and grow a company’s productivity.

Employment Experience

eVariety Company 1/06 – 1/10

Online Sales & Marketing

  • Sold antique and collectible items through customized eCommerce websites, maintained a 100% positive customer service rating and shipped more than 70% of items within 10 days of posting.
  • Utilized search engine optimization (SEO) methods and strategies to improve SERP rankings for multiple websites using tools including Google Webmaster Tools, SEOQuake and Web CEO.
  • Created and managed pay-per-click (PPC) advertising campaigns using Google AdWords to generate traffic and grew sales using keyword ads, as well as multiple blog and website placements.
  • Increased ROI by adjusting multi-channel advertising budgets based on web analytics reports generated by Google Analytics, Omniture Site Catalyst and Google AdWords.
  • Created promotional links using HTML tags, Java widgets and RSS feeds on multiple websites, blogs and social media networks including Facebook, Google Buzz, Twitter and LinkedIn.

Professional Achievements

  • Inbound Marketing Certified Professional – HubSpot, 6/10

§        Manager of three (3) Presidential Award recipients

§        Manager of one (1) Chairman Award recipient

§        Quarter-Million Dollar Producer Award*

§        Top Five Producer Award*

§        Rookie of the Year Award*

§        Member of Top Three Blended Services team*

* Texas Association of Personnel Consultants / Houston Area Association of Personnel Consultants

Education

Stephen F. Austin State University

Bachelor of Arts – Communications / Marketing – 1993


Additional Skills Addendum

Optimization / SEO

Developed site content, researched competitor’s sites and chose the most effective keywords using tools including Google AdWords, SEM Rush and Google Insights for Search.

Performed site analysis and review of SERP rankings, page content, layout, links and site speed.

Researched and utilized new SEO tools and techniques and submitted site maps and optimized pages.

Marketing / PPC

Managed ad placements, networks, ad budgets and analyzed CPC, CTR and CPM.

Developed marketing initiatives and strategy involving content, positioning, pricing and promotions as well as utilized Google Merchant Center by creating data feeds via RSS.

Improved online ad campaign performance by adjusting content and keywords and set up secure customer payment options using PayPal and Google Checkout.

Analytics

Analyzed detailed traffic reports, Key Performance Indicators (KPI), geo-mapping and CPC using Omniture Site Catalyst, Google AdWords, Google Analytics.

Analyzed and improved SERP rankings, page traffic reports, traffic sources, content drilldowns, landing and exit pages, average time per visit and bounce rates.

Adjusted item prices and descriptions, page content and layout, as well as ad budgets, keywords, locations, networks and scheduling based on analytic reports and market research.

Training

Inbound Marketing Certified Professional – HubSpot, June 2010

HubSpot Inbound Marketing University (16 online courses)

Social Media Optimization is the New SEO – HubSpot

SEO Strategies for Corporate Web Sites – Omniture

Marketing and Advertising Using Google – Google

Business Internet Marketing for Facebook & Twitter – HubSpot

Google AdWords Certification program – Google

11 Tips to Improve Your SEM Campaigns – Omniture

Omniture, Testing and Web Site Optimization – Omniture

Technology

Software / Applications: Microsoft Office, Google Docs, IIS SEO Toolkit, SEOQuake, SEM Rush, Web CEO, Google Chrome SEO, Google Webmaster Tools, Omniture Site Catalyst, Google Analytics, Google AdWords, Google AdSense, Google Insights for Search, Google Merchant Center, Google Trends, Google Talk, Google Voice, Google Wave, Abobe PhotoShop, Picasa Web Albums,  Blogger, WordPress.  Balsamiq Mockups,  Microsoft FrontPage, Microsoft Visio

Social Networks:  Facebook, Google Buzz, LinkedIn, Twitter

What is the Emerging Web Technology Stratosphere?

How can I possibly keep up with the most relevant “beta” and “latest releases” to stay on top?

Here is a quick list of the basic ABC’s for 2010 Techies:

  • Analytics
  • Blogs
  • Cloud
  • Debug
  • ECommerce
  • Flash
  • Google
  • Holistic
  • Ipad
  • JavaScript
  • KPI
  • Link bait
  • Metrics
  • Netbook
  • Opensource
  • PPC
  • Query
  • RSS
  • Social Networks
  • Twitter
  • UI
  • Viral
  • Wiki
  • XML
  • YouTube
  • Zip

by Larry Williams

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